I would have a different guess, but also based on a crowd of newbies.
One thing that has been very noticeable at Del Mar over the years is that on days that draw a lot of first-timers, the lines at the machines back up quickly. This is frequently because first-timers go to the machine without getting a voucher first, and start punching buttons, trying to figure out how to make the machine take cash or their credit card. On days like that, the attendants are running around like mad trying to explain to first-timers how to get a voucher first; I suspect that they tried to steer people toward tellers who can take cash for the wager.



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